Answer
Loss of free height, or 'set,' occurs when the operating stress exceeds the material's elastic limit. This often happens if the spring was compressed to its solid height $H_s$ during installation, even if the operating height $H_1$ is safe. The stress at solid height $\sigma_s$ must be calculated. If $\sigma_s > \sigma_{yield}$, the spring will undergo plastic deformation. To troubleshoot, we perform a 'Presetting' process during manufacturing where the spring is compressed to solid 3 times. This induces beneficial residual compressive stresses. If the spring still loses height, the material must be upgraded to a higher-strength alloy (e.g., from 302 to 17-7PH) or the wave count $N$ increased to reduce the stress per wave.