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Privacy Policy

Lispring respects and protects the personal privacy rights of all users of this website (wave-spring.com). In order to provide you with more accurate and high-quality services, this website will collect, use and disclose your personal information in accordance with the provisions of this privacy policy. We promise to protect your personal information in a reasonable manner and only use it within the scope permitted by laws and regulations.

1. Scope of Information Collection

The information we may collect includes but is not limited to:

  • Personal contact information: When you submit inquiries, request product materials, download CAD drawings or apply for samples through the website forms, you may need to provide information such as name, phone number, email address, and company name to facilitate us to follow up on your needs.
  • Automatically collected information: During the operation of the website, technologies such as Cookies and log files may be used to automatically collect data such as your IP address, browser type, access time, and browsing page records, which are used to optimize website performance and user experience.
  • Other information: Supplementary information related to business that you voluntarily provide (such as company size, demand details, etc.).

2. Purposes of Information Use

The collected information will be used for the following purposes:

  • Respond to your inquiries, needs or requests (such as providing product materials, sample delivery, technical support, etc.)
  • Improve website functions and services, and optimize user browsing experience
  • With your consent, send you relevant information such as company product updates and industry news
  • Comply with legal and regulatory requirements or protect the legitimate rights and interests of the company

3. Information Disclosure and Protection

Third-party restrictions:

We will not sell, rent or transfer your personal information to any unrelated third parties, except:

  • With your explicit authorization
  • Required by laws and regulations or requested by government departments in accordance with the law
  • Necessary to maintain website security, user rights or public interests

Service outsourcing instructions:

If we entrust third-party service providers (such as technical support, logistics and distribution, etc.) to process information, we will require them to strictly abide by this privacy policy and supervise their information processing behaviors.

Security measures:

We adopt industry-standard security technologies (such as data encryption, access permission control, etc.) to protect your information and prevent unauthorized access, leakage or tampering. However, due to the nature of Internet transmission, we cannot completely eliminate risks. Please understand.

4. User Rights

In accordance with relevant laws and regulations, you have the following rights regarding your personal information:

  • Inquiry and correction: You have the right to request us to provide a copy of your personal information and correct incorrect information
  • Deletion request: When the information is no longer necessary for use or you withdraw your authorization, you can request to delete your personal information (except as otherwise specified by laws and regulations)
  • Restriction and objection: You have the right to restrict or object to our processing of your personal information (such as use for marketing purposes)
  • Complaints and suggestions: If you have questions or objections to information processing, you can communicate with us through the contact information below

5. Cookie Policy

  • This website may use Cookies to help you get a smoother browsing experience (such as remembering your preferences, reducing repeated input, etc.)
  • You can disable Cookies through browser settings, but this may affect the normal use of some website functions

6. Third-Party Links

This website may contain links to third-party websites. The privacy policies of these websites are formulated by themselves, and we are not responsible for their content or privacy protection measures. It is recommended that you check the relevant policies before visiting.

7. Policy Updates

This privacy policy may be revised according to business adjustments or changes in laws and regulations. The updated policy will be published on the website and take effect. It is recommended that you check it regularly.

8. Contact Information

If you have any questions about this privacy policy, please contact us through the following methods:

Data Protection Officer

Email: en@wave-spring.com

Phone: +86-577-62606161

Address: No. 14 High-tech Industrial Park, Lingang Economic Development Zone, Yueqing Bay, Yueqing City, Zhejiang Province,China

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